TownePlace Suites Clovis
+ 29
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Odaları ve fiyatları karşılaştırın
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Hızlı bilgiler
Giriş başlangıcı: | 16:00 |
|---|---|
Son çıkış saati: | 12:00 |
Evcil hayvanlar | Evcil hayvanlara ücret karşılığında izin verilir |
Tesis özellikleri
Wi-Fi
Park
Klima
Havuz
Spor merkezi
24 saat resepsiyon
TownePlace Suites Clovis hakkında daha fazla bilgi
TownePlace Suites Clovis
Clovis şehrinde, Norman Petty Studios noktasına 6,5 km mesafede bulunan TownePlace Suites by Marriott Clovis tesisi, açık yüzme havuzu, sigara içilmez oda, tesis genelinde ücretsiz WiFi ve fitness merkezi imkanı sunar.
Anonim yolcu
Yorum tarihi: 21 Ağu 2026
Konaklama tarihi: Ağu 2026
Some staff in training. We weren’t told of the maid schedule so expected our room to be serviced daily. Their schedule is every two days. Would have been nice to have been told.
Nice desk personnel brought up towels for us. So not a huge problem.
Nice desk personnel brought up towels for us. So not a huge problem.
Anonim yolcu
Yorum tarihi: 10 Tem 2026
Konaklama tarihi: Tem 2026
Great place to stay. Room was very clean and JiJi was very accommodating. Our only concern was the $100 per cleaning fee for our Frenchie. Kinda think that was costly compared to other hotels we have stayed.
All in all recommend.
All in all recommend.
Anonim yolcu
Yorum tarihi: 4 May 2026
Konaklama tarihi: May 2026
At the initial check in everything was fine and the staff was nice. We went to the room and immediately noticed a roach crawling on the counter and dishwasher. My husband went down stairs and spoke with the lady at the front desk and they gave us a different room on the other side of the building.
We assumed that maybe it was just in that room and it came from the previous person who stayed there. Everything seemed fine with the new room but we decided to keep our bag closed just in case. We went to sleep and once we woke up noticed a dead roach on the floor.
We went down stairs and checked out immediately. The guy at the front desk apologized and said that we would need to go through Hotels.com if we wanted a refund for the remaining nights that we paid for (we hadn't even asked for a refund at the point).
Once we left I waited a few hours before contacting Hotels.com because I was waiting for a confirmation email from this hotel to show that we left early (it did come come until 2 days later).
We are currently waiting to hear back from Hotels.com on a refund for the lost days. We submitted photos of the roach infestation to the site. I would not recommend someone to stay here.
We assumed that maybe it was just in that room and it came from the previous person who stayed there. Everything seemed fine with the new room but we decided to keep our bag closed just in case. We went to sleep and once we woke up noticed a dead roach on the floor.
We went down stairs and checked out immediately. The guy at the front desk apologized and said that we would need to go through Hotels.com if we wanted a refund for the remaining nights that we paid for (we hadn't even asked for a refund at the point).
Once we left I waited a few hours before contacting Hotels.com because I was waiting for a confirmation email from this hotel to show that we left early (it did come come until 2 days later).
We are currently waiting to hear back from Hotels.com on a refund for the lost days. We submitted photos of the roach infestation to the site. I would not recommend someone to stay here.
Ailece seyahat eden kişi
Yorum tarihi: 22 Nis 2026
Konaklama tarihi: Nis 2026
Experience was very disappointing
We stayed at the TownePlace Suites in Clovis after a long 7-hour drive, and unfortunately, our experience was very disappointing.
When we first checked in, the room had a slight odor, but we tried to overlook it. However, once we got into bed, we realized the sheets and comforter had a strong, unpleasant smell. I contacted the front desk, and they provided clean linens, which I appreciated. After changing the bedding ourselves, the smell was still very noticeable. Upon further inspection, it became clear that the odor was coming from the mattress itself, which smelled strongly of urine. At that point, it was late, and we had no real option but to sleep on the pull-out sofa for the night.
The next day, we were moved to a different room and were told the original room had to be taken out of service because of the issue. While I’m glad it was addressed, it was concerning that this was not caught by housekeeping beforehand.
I requested to speak with a manager about the situation and was told I would receive a call on Monday. Unfortunately, I never received any follow-up.
Overall, this was not a good experience, especially considering the cost of the stay. The lack of quality control and follow-up from management was disappointing. I hope the hotel takes steps to improve housekeeping inspections and customer service moving forward.
When we first checked in, the room had a slight odor, but we tried to overlook it. However, once we got into bed, we realized the sheets and comforter had a strong, unpleasant smell. I contacted the front desk, and they provided clean linens, which I appreciated. After changing the bedding ourselves, the smell was still very noticeable. Upon further inspection, it became clear that the odor was coming from the mattress itself, which smelled strongly of urine. At that point, it was late, and we had no real option but to sleep on the pull-out sofa for the night.
The next day, we were moved to a different room and were told the original room had to be taken out of service because of the issue. While I’m glad it was addressed, it was concerning that this was not caught by housekeeping beforehand.
I requested to speak with a manager about the situation and was told I would receive a call on Monday. Unfortunately, I never received any follow-up.
Overall, this was not a good experience, especially considering the cost of the stay. The lack of quality control and follow-up from management was disappointing. I hope the hotel takes steps to improve housekeeping inspections and customer service moving forward.
Otel yanıtı
Yorum tarihi: 24 Nis 2026
Dear 948bernadinef ,
Thank you for taking the time to let us know about your experience while staying with us. Your experience of our hotel is below our standard.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. We have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.
We hope you choose to stay with us again when your travels bring you back to the area.
Thank you for taking the time to let us know about your experience while staying with us. Your experience of our hotel is below our standard.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. We have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.
We hope you choose to stay with us again when your travels bring you back to the area.
Anonim yolcu
Yorum tarihi: 6 Nis 2026
Konaklama tarihi: Ara 2025
It was really nice to celebrate for graduation. We got five rooms booked and they were all relatively close to each other like I requested. The rooms were all clean and the food was really good for breakfast. I will definitely stay again the next time I need a hotel in Clovis.
Çok iyi konum
4612 N Prince St, 88101, Clovis, Birleşik Devletler|Şehir merkezinden 4,56 km
Giriş ve çıkış
Giriş başlangıcı:
16:00
Son çıkış saati:
12:00
Bilmeniz gerekenler
Evcil hayvanlara ücret karşılığında izin verilir
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
İlave yatak ekleme ile ilgili ayrıntılar için lütfen otelle iletişime geçin.
TownePlace Suites Clovis: SSS
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