ヒルトン 北京

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基本情報

チェックイン開始:
15:00
最終チェックアウト:
12:00
ペット
ペットの同伴禁止

施設・設備

Wi-Fi
駐車場
空調設備
空港送迎シャトル
プール
フィットネス センター

ヒルトン 北京の詳細

ヒルトン 北京

一流のサービスとアメニティで、ゲストが快適な体験をできるよう細心の注意が払われています。当宿泊施設の無料Wi-Fiインターネット接続を利用して、写真を共有したり、メールに返信することができます。当宿泊施設は、北京(ベイジン)のご希望の場所を散策するのに役立つ送迎サービスを提供しています。 駐車場は、車でお越しのお客様のために当宿泊施設によって提供されています。 当宿泊施設ではコンシェルジュサービスを含むフロントデスクサービスを提供しており、快適な滞在をお約束します。ルームサービスなどの設備・サービスも充実しています。 当宿泊施設内は禁煙となっておりますのでご注意ください。最高のくつろぎをお約束するため、客室は魅力的なデザインで、基本的な生活必需品をすべて備え、楽しい滞在を演出します。 快適なご滞在をお約束するため、エアコンやリネンサービスを備えた客室をご用意しております。 ヒルトン 北京のユニークに作られた客室は、独立したリビングルーム、バルコニーやテラスを備えたスペースなど、さまざまなレイアウトの選択肢を提供しています。 一部の客室には、室内ビデオストリーミング、日刊新聞、テレビなどのアミューズメント設備があり、楽しい滞在をお楽しみいただけます。 特定の部屋には、コーヒーや紅茶を淹れるのに必要なものがすべて揃っていて便利です。 客室のバスルームには、必要なバスアメニティが備え付けられており、快適な滞在をお約束します。洗練されたレジャーを体験するなら、エグゼクティブラウンジにぜひお立ち寄りください。 楽しい朝食は一日の始まりに最適です。ヒルトン 北京では、いつでも美味しいお食事をご堪能いただけます。 旅の始まりは、おいしいコーヒーでいかがですか?当宿泊施設では、淹れたての極上コーヒーの爽快な味わいをお楽しみいただけます。食事に出かけたくない場合は、当宿泊施設にある魅力的な料理の選択肢をいつでも利用できます。 素敵な夜を気軽に体験!当宿泊施設のエンターテイメント施設の外に出ることなく、エンターテイメントな夜をお楽しみください。 一日中、ヒルトン 北京で楽しめるアクティビティで遊びましょう。自分へのご褒美に、スパ施設へ出かけてみてはいかがでしょうか。滞在中、少なくとも一度は当宿泊施設のプールをお楽しみください。 運動をさぼりたくない人は、当宿泊施設のフィットネスセンターを訪れることで、活力と健康を維持することができるでしょう。

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旅行者によるおすすめ
一人旅トラベラー

コメント:2026/08/06

滞在:2026年8月

Good reviews.

The Executive Lounge setting at the Hilton Beijing is indeed good, with a seven-story patio design that allows natural light to pour down and space to be open and peaceful. Thanks to lexi's service, she pays great attention to the needs of her guests and shows a high level of professionalism and affinity, both in recommending drinks and answering queries. It is highly recommended.

ホテルの回答

コメント:2026/08/06

感谢您的好评。很高兴 Lexi 细致亲和的服务,搭配酒廊舒适的环境,为您带来惬意的时光,我们会将您的赞许转达这位团队成员,期待您再次光临。
グループトラベラー

コメント:2026/08/07

滞在:2026年7月

Hilton Beijing

Hilton Xi'an, located in one of China's ancient capitals, had left me with such an excellent impression that I insisted on staying at Hilton Beijing for my next trip. My friend, who holds Accor elite status, tried to persuade me otherwise. "Sofitel is available. Fairmont is actually even cheaper."
I smiled and insisted. After all, this was the capital. Looking back, I wasn't wrong. It truly was a capital-worthy experience—just not in the way I had imagined.
The surprises began at check-in.
I never expected that, in an international hotel brand, English would turn out to be one of the rarest amenities. It almost felt as though the hotel had adopted an educational philosophy of encouraging guests to improve their Mandarin instead.
When I entered my room, I found that the hotel had embraced the concept of "the passage of time" with remarkable dedication. The curtains, bedding, and fabric lampshades were decorated with stains that appeared to have accumulated over many years. The wallpaper had evolved into a form of modern art, peeling away with admirable artistic freedom. The dust itself was no ordinary dust—it seemed to represent layers of history and tradition.
Upon a visit, the housekeeping kindly upgraded me to a suite. It was a valuable opportunity to reconsider the definition of the word "suite." While the room was larger, its overall condition remained remarkably consistent with the previous one. Still, the psychological comfort provided by the word "upgrade" was certainly appreciated.
The most memorable event, however, took place on the morning of checkout. After breakfast, I returned to my room only to discover that my key card no longer worked.
At the front desk, I was told that I needed to pay the security deposit again. I explained that the deposit had already been paid and that I would be checking out within a few hours, so being locked out of my room made very little sense.
Shortly afterward, a supervisor, whom I will refer to as "B," joined the conversation.
I shared my concerns in detail. During our discussion, she laughed at me twice and, on another occasion, turned her head away and laughed out. Whether this was intended as reassurance or something else remains a mystery to me.
One moment, however, remains particularly vivid. I explained that the primary reason I had chosen Hilton was because I expected to communicate comfortably in English at an international hotel. Immediately afterward, she confidently continued speaking to me in Mandarin.
When I returned to my room, I began noticing details that I had initially tried to ignore. I shared evetrthing with the front office manager. He offered me 5,000 Hilton Honors points as an apology. When I politely declined because compensation was not my primary concern, the offer was increased to 7,000 points. I declined again.
Eventually, I requested a meeting with the General Manager. More than a refund or compensation, I wanted one thing: accountability. I wanted someone to acknowledge that the service attitude I had experienced fell short of the standards expected from an international luxury hotel.
The General Manager explained that "B" had not been laughing at me. According to him, she had recently undergone wisdom tooth extraction, and that was simply the expression on her face.
It was certainly one of the most memorable explanations I have ever received in my years of traveling.
At that moment, I quietly realized that finding justice in this matter might prove more difficult than I had hoped. The management later offered to arrange a two-night stay at another Hilton property in Beijing. I told them I would consider it and later suggested a few hotels. They said they would explore the possibilities.
To be fair, one employee, whom I will refer to as "V," genuinely listened, communicated professionally, and appeared to make sincere efforts to resolve the situation. I appreciate her professionalism.
Several weeks passed without any meaningful update. Eventually, Hilton informed me that they would instead provide a refund.
Money can reimburse a hotel bill. It cannot restore the time, anticipation, and memories invested in a journey that I had genuinely been looking forward to.

ホテルの回答

コメント:2026/08/26

Thank you sincerely for staying with us and taking your valuable time to share your detailed feedback. We have carefully reviewed your entire experience and offer our sincere apologies that your stay did not meet your expectations.
Your comments are highly valued by our hotel. We will conduct a thorough internal review based on your feedback, examine our procedures regarding guest interaction and hospitality, and continuously refine our service details and guest‑handling capabilities to enhance the experience for all visitors.
We understand your expectations toward your stay and greatly appreciate your candid input, which serves as an important reference for our improvement. We regret we could not deliver a satisfactory experience this time and fully respect your feelings. Should you choose to visit us again in the future, we look forward to offering you an improved stay.
カップル

コメント:2026/08/10

滞在:2026年8月

Helpful staff

The staff were very good, helpful and efficient, excellent buffet breakfast with lots of choice. Good location near station, shopping malls and restaurants. The hotel seems to be in two parts, and some of it is currently being renovated. We had a room in the older part which was comfortable enough but was very dated and in need of modernisation. The swimming pool and jacuzzi was also in need of updating, not the standard I would have expected from a Hilton Hotel.

ホテルの回答

コメント:2026/08/26

Thank you for choosing us and sharing your detailed feedback. We are pleased that you appreciated our team’s helpful and efficient service, breakfast variety and great location close to transport, shopping and dining options. We sincerely apologize that the guest room, swimming pool and jacuzzi did not meet your expectations. Parts of the hotel are undergoing renovation. We are working hard to improve our facilities and hope to have another opportunity to serve you in the future.
ビジネストラベラー

コメント:2026/07/26

滞在:2026年7月

Travel Reviews

To stay at the Beijing Hilton, make sure you find GRO Fraser! The service was really super good, the response to messages was huge and particularly patient. Whatever the problem, he could simply help solve it. The whole experience was perfect, so later Beijing still lives here!

ホテルの回答

コメント:2026/07/29

感谢您的暖心点评,很高兴 GRO 团队成员 Fraser 高效耐心的服务为您带来满分入住体验。我们会将您的赞许转达给 Fraser,期待再次迎接您!
カップル

コメント:2026/08/08

滞在:2026年8月

- Good.

Hotel reception kerin Service is warm and cordial, hotel rooms are well equipped Clean and tidy

ホテルの回答

コメント:2026/08/24

衷心感谢您选择我们,很高兴 Kerin 热情亲切的服务给您带来良好体验。我们会将您的认可转达给这位团队成员,期待再次接待您。

とても良い立地

4.2

No. 1 Dongfang Road, East 3rd Ring North Road, 朝陽区, 北京, 100027, 中国|中心部から7.9 km

チェックイン & チェックアウト

チェックイン開始:

15:00

最終チェックアウト:

12:00

参考情報

ペット

ペットの同伴禁止

現地からの重要な情報
「北京のホテルが積極的に提供していない使い捨てアイテムのカタログ」の関連規定によると、2020 年 5 月 1 日から、ホテルは自発的に使い捨てアイテムを提供することを許可されていません。バスワイプ、カミソリ、爪やすり、靴磨き。必要な場合は、ホテルにお問い合わせください。
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ヒルトン 北京:よくある質問

ヒルトン 北京は、北京の中心部から7.9kmのところにあります。
ヒルトン 北京は中国の北京にあり、北京の中心部からは7.9kmのところです。
ヒルトン 北京には駐車場があります。
ヒルトン 北京にはレストランがあります。