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基本情報

チェックイン開始：		15:00
最終チェックアウト：		11:00

スリープ イン サムターの詳細

スリープ イン サムター

amenities - Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a communal living room. dining - Grab a bite from the grocery/convenience store serving guests of Gerner by IHG. A complimentary buffet breakfast is included. business_amenities - Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite. rooms - Make yourself at home in one of the 63 individually furnished guestrooms, featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls. attractions - Distances are displayed to the nearest 0.1 mile and kilometer. Sumter Mall - 3 km / 1.8 mi Palmetto Park - 3.1 km / 1.9 mi Palmetto Tennis Center - 3.6 km / 2.2 mi Dillion Park - 3.6 km / 2.3 mi Central Carolina Technical College - 4.3 km / 2.7 mi Crystal Lakes Golf Course - 5 km / 3.1 mi Patriots Sports Plex - 5.5 km / 3.4 mi Swan Lake Iris Gardens - 5.7 km / 3.5 mi Swan Lake Playground - 5.7 km / 3.5 mi Sumter County Gallery of Art - 6.1 km / 3.8 mi W.H. Neal-Iola Jones Fine Arts Center - 6.5 km / 4 mi Morris College - 6.7 km / 4.1 mi Riley Field - 6.7 km / 4.1 mi Little League Park - 6.7 km / 4.2 mi Memorial Park - 6.7 km / 4.2 mi The preferred airport for Gerner by IHG is Columbia Metropolitan Airport (CAE) - 77.2 km / 47.9 mi location - A stay at Gerner by IHG places you in the heart of Sumter, within a 5-minute drive of Sumter Mall and Palmetto Park. This hotel is 2.2 mi (3.6 km) from Palmetto Tennis Center and 2.4 mi (3.9 km) from Dillion Park. headline - Near Sumter Mall

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ファミリートラベラー

コメント：2025/03/03

滞在：2025年2月

Roach motel

This motel is very very NASTY,filled with roaches and unfriendly staff.Refused to give me wash clothes and bed sheets very poor service!It was a very unpleasant irritating situation.I wouldn't never recommend anyone to take there family there,

ホテルの回答

コメント：2025/03/04

Dear Sonya,
We sincerely apologize for your experience. Guest comfort, cleanliness, and quality service are our top priorities, and we regret that we did not meet those standards during your stay. Your feedback is very concerning, and we will be addressing these issues with our team immediately. We appreciate you bringing this to our attention and regret any inconvenience you faced.
Sincerely,
Hotel Manager
ファミリートラベラー

コメント：2024/05/26

滞在：2024年5月

Dirty Stay

When I arrived there was a Walmart shopping cart in the parking lot near the front door on the side of the building. When I stepped off the elevator on the third floor the carpet was very filthy and had pieces of trash right at the elevator door. I walked in my room and there was a bug on the floor I killed it with a napkin. The shower had mold around the seam and water was able to leak onto the bathroom floor also the sink overflow drain hole was also covered in mold. The light above the bed was not mounted properly anymore. I thought it was going to fall onto my head. The furniture needed to be dusted with some type of furniture oil it had splatter spots on the wood. The office chair was also dirty the mesh looked like some type of milk has spilled on it at least that's the appearance it gave we refuse to sit on it. My friend had another room and she went to borrow a broom from housekeeping we cleaned our rooms ourselves with our own cleaning supplies so I don't believe asking for another room would have been any better. The hallway smelled of water or some type of mildew on the first floor. I will say that the staff was very pleasant we were there for three days and the floors were never cleaned. Inside the elevator there was dirt until I mentioned it to the front desk and someone cleaned it out. Later I saw that the Walmart card was being used to transport bags of trash from the hotel to a dumpster I assume. My bed squeaked anytime you sat on it or moved during sleep .

ホテルの回答

コメント：2024/05/27

Dear Guest,
I am sorry to hear of your experience. I will investigate and address these issues immediately. Please allow me to offer my sincere apologies for any distress this may have caused you.
Sincerely,
Hotel Manager
ビジネストラベラー

コメント：2024/02/07

滞在：2023年12月

Bed bug city

Worst hotel in the world the manager is one of the biggest Liars that ever was let me tell you they gave us the first room the bathroom door was broken gave me the second room had bed bugs gave me the third room was blood in the bed finally the fourth room was good we was promised a full refund never received it beware you do not want to stay here

ホテルの回答

コメント：2024/02/09

Dear Guest,
We are deeply sorry for the unacceptable experience you had at our hotel. Your feedback is concerning, and we are investigating the issues you've raised with the utmost urgency. We apologize for the inconvenience and assure you that corrective measures are being taken. Please accept our sincerest apologies.
Sincerely,
Hotel Manager
その他のタイプのトラベラー

コメント：2022/12/25

滞在：2022年12月

Sad representation of Sumter County.

I booked a room here for my mother and stepfather to stay here during Christmas time and it was a terrible experience for them. The rooms were terrible the toilet didn’t work the second night they where there and they had to move to another room where the door would not close all of the way. The first night the power went out and the fire alarm went off and nobody knew what to do. The phones in the room do not work either. This is a terrible place for elderly people to stay. Or anyone for that matter. I plan to call the Chamber of Commerce tomorrow and tell them about it as well.

ホテルの回答

コメント：2022/12/26

Dear Guest,
Thanks for commenting. I'm sorry our hotel did not meet your expectations. We take great pride in this hotel and in providing the best possible service to guests. I regret that we did not meet your needs in every way and hope you will give us another chance to satisfy you in the future. We take serving guests very seriously.
Sincerely,
Hotel Manager
その他のタイプのトラベラー

コメント：2022/10/20

滞在：2022年10月

FILTHY HOTEL AND ROOMS

I've never been to a hotel more disgusting than this before. The first room we saw was filthy and smelled really bad. There were sticky ring stains and spills on all of the furniture. The bathroom has not been cleaned and the toilet would not flush. The shower stall door and inside had not been wiped down or cleaned. There was hair and dirt on the bathroom walls. The closet was full of dust. All the bed linen was dirty. Microwave and fridge were dirty. The front desk went to look at it and said they could change us over to the suite and she sent us up there to look. It was filthier!!! The stove had food stuck on it and the sink was dirty. When I tried to use the sink I heard water underneath the sink and opened the cabinet to find several moldy towels with a container full of water to catch the leak. That is the only sink and we couldn't find another hotel in town at 1030 at night. The bathroom was filthy like the first room, with toothpaste on the wall and towels that were set on the back of the toilet. every drawer was dirty and had debris in it. The floors were dirtier than the first room. There was no other room and no house keeping to come clean. It is absolutely wrong to make a paying guest stay in these gross conditions especially due to COVID!!! We had to stay inside due to freezing temps that night. The front desk said we would get a discounted room rate for the night and we could cancel our reservation with full refund of those two more nights we already paid for. They said we would get back the $80 deposit as well. The next morning, none of that was true!!! They charged us full price for the suite and have not refunded us for the 2 other nights. The $80 is still on hold in my account.

ホテルの回答

コメント：2022/10/25

Dear Guest,
Thank you for the stay and sending this detailed feedback.
I am extremely sorry to hear that we did not meet your expectations.
My apologies for all the inconveniences. Your observations are very much important for us.
We will check each point of your mention and take appropriate steps to improve the problems areas detected in your stay and will ensure that they don't reoccur.
Despite your disappointment, we hope you will consider giving us another opportunity.
You can be assured of our very best attention. Thank you once again.
Sincerely
Hotel Manager.

場所

3.9

2510 Broad St, サムター, 29150, アメリカ|中心部から6.61 km

チェックイン & チェックアウト

チェックイン開始：

15:00

最終チェックアウト：

11:00

参考情報

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スリープ イン サムター：よくある質問

スリープ イン サムターは、サムターの中心部から6.6kmのところにあります。
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